Guest Help

  How do i sign up?

Simply click sign up from the top right corner. You don't need to sign up as a vendor if you only want to book a hotel room, B&B or Car during your holiday.

  Do you have any booking fees?

The guest service fee is a low flat fee between $4 AUD and $9 AUD to cover third party payment processors,, marketing and business expenses. 

  Is the payment secure?

Yes. We use Stripe and all card numbers are encrypted at rest with AES-256 and decryption keys are storen in different machines.

  What happen if the property or car is not as described?

If the property or car is different from the listing, you should first contact the owner to make them aware of your concerns and most of the times solved without any issues. A second step is to write an honest review to help other travellers make the right choice.